Outcomes you can expect:

Customer Service Speaker Teresa Allen
delivers these outcomes for YOU!

  • Immediately enhanced customer service
  • Improved customer retention and loyalty
  • Sales and revenue growth
  • Boost in employee morale
  • Increased bottom-line profits

Is Your Team Using
Common Sense
Customer Service?

Customer Service Speaker * Teresa Allen

Ranked # 1 on GlobalGurus.org list of the world's top customer service experts, Teresa Allen is a dynamic and captivating customer service keynote speaker & customer service author.  

Build the common sense customer service skills needed to create customer loyalty and drive customer engagement.
Call Teresa today!    800-797-1580

Award Winning Customer Service Speaker & Trainer

Customer Engagement Influencer

 

 

Contact Center Thought Leader

                    

Trainer of the Year Award
Two Time Recipient

 

 

 


Hospitality Educator of the Year

 

 

Chapter President's Award

 

Testimonials

We had so much FUN ... the managers loved the activities and were anxious to bring them back to their teams. We are already seeing...

Century Link

Teresa is a wonderful speaker on customer service. When I was with a national speakers bureau, we hired her many times and we received great...

Speaker Bureau

Teresa is a very fun, vivacious leader on a subject we all need to be reminded of ... customer service. She made learning fun and...

Women's Health for Life

Teresa's program is lively and fun. Before you realize it, you've learned new things. We didn't want the class to end!

Citizens Bank

Teresa was a pleasure to work with and her presentation on customer service and communication to members of the North American Livestock Show and Rodeo...

Natl Assoc Livestock Show & Rodeo Managers

We used Teresa specifically to aid us in the art of selling in an exhibit environment. We have implemented a number of the items she...

Southland Printing

Teresa spoke at our Annual IAOPCC Convention Sept. 2012, she was fantastic!! Her presentation was extremely informative and our group loved the interactive workshop that...

IAOPCC

I have nothing but great feedback from my staff who attended your seminar. Great job and all indicated that they would love to attend another...

Gibsland Bank

What a tremendous and energetic instructor.....extremely knowledgable and engaging with her audience.....a plethora of information on team building, leadership and communication ! (Teresa's teambuilding workshop was...

Delta Pathology / Omega Diagnostics

Teresa was a guest on my radio show, Auto Estrogen Live and spoke on common sense customer service and what women want from the dealership...

Automotive Service Radio Interview

Teresa Allen delivered a customer service and sales keynote for the annual NLDA Octoberfest meeting for our luggage dealers. Teresa researched industry issues we had...

National Luggage Dealers Association

Teresa Allen delivered a customer service and sales keynote for the annual NLDA Octoberfest meeting for our luggage dealers. Teresa researched industry issues we had...

National Luggage Dealers Association

On behalf of the Northeastern California Small Business Development Center at Butte College in Chico, I would like to thak you for being a significant...

Women In Business Conference California

It was a pleasure to work with Teresa. Her knowledge & experience was shared with enthusiasm and humor making her a hit with my CU...

Credit Union Call Center Conference

Teresa is energetic and full of relevant information. Attendees stayed engaged and were very pleased with the content and delivery! (LSCU Leadership Development Conference: Let's...

League of Southeastern Credit Unions

Thank you for a job well done. I know that our CSRs received some much needed motivation from someone "who's been there." In one month...

First United Bancshares

Listening to Teresa speak is a delight for all in the audience as everyone can relate to life's interesting twists and turns. But to listen...

Louisiana Association for Continuing & Higher Education (LACHE)

Our meeting evaluations have been returned with positive and enthusiastsic comments such as 'Teresa was so energized and her program was both informative and entertaining!'...

Society for Human Resource Management (SHRM)

Teresa's presentation was well received at the Sanford Center for Learning Education Day. People enjoyed her presentation and especially her stories regarding healthcare. One particular...

Sanford Health Center for Learning and Innovation

Teresa was our opening speaker at our Small Credit Union Conference. She was great to work with from start to finish. Her real-life stories resonated...

Minnesota Credit Union Network

Teresa spoke at our Annual IAOPCC Convention Sept. 2012, she was fantastic!! Her presentation was extremely informative and our group loved the interactive workshop that...

IAOPCC

I found Teresa Allen on the Internet when I did a search for speakers on "customer service." I reviewed quotes from other clients, looked at...

San Antonio Convention and Visitors Bureau

Teresa's programs have brought a new level of sales and service to our customers. In a highly competitive market, this is critically important.

First Louisiana Bank

Thank you for your excellent presentation. We were impressed with the detailed and customized presentation you gave. By interviewing several members and including their success...

International Executives Association

We are so pleased with the presentations you gave at our annual convention. Having the Time of Your Life and The Prescription Rx for Service...

Louisiana Federation of LPNs

Your presentation was specifically tailored to address our daily customer service concerns. It's refreshing to know that people like yourself keep the art of customer...

Job Corps

Teresa spoke at our annual awards breakfast. She was full of energy and had wonderful insight into customer service. She was entertaining and funny and...

ResortQuest

Teresa Allen delivered two excellent presentations to an audience of funeral professionals at the Funeral Service Business Plan conference. Focusing on customer service and taking...

Funeral Service Business Forum

Teresa’s sessions are lively and attendees always request to have her back. She brings participants to life- gets them moving, talking, and laughing – all while...

Louisiana Credit Union League

The feedback from the conference has been excellent. Thank you for helping us to continue to offer high quality educational programs to our members.

Southern Region Rural Healthcare Conference

With unprecedented levels of competition in the banking industry, we face tremendous service and sales challenges. Your seminars offer practical solutions which give us an...

Omni Bank

Teresa Allen delivered two excellent presentations to an audience of funeral professionals at the Funeral Service Business Forum conference in Las Vegas in 2010, which...

Funeral Service Business Forum

Teresa has worked with the bureau on a number of projects. One of the most notable projects is our Hospitality Training program, which has been...

Shreveport Bossier Convention and Tourist Bureau

It was a pleasure to work with Teresa. Her knowledge & experience was shared with enthusiasm and humor making her a hit with my CU...

Credit Union Assoc of New Mexico

Thank you for the keynote and breakout at our winter workshop. Your remarks on service were right on target for our association executives. The session...

Alabama Council of Association Executives

If you are looking for a fresh face, a new approach, and for someone to breathe fresh life into your organization, you must contact Teresa...

Waterford Retirement Community

Thank you for conducting what I would deem one of the best training sessions I have seen in a long time. Everyone had nothing but...

Shreveport Convention Center

The sales strategies delivered to our representatives/CSRs was tremendous. When they implemented some of the new and fresh ideas you brought them, guess what? They...

Regions Bank

Teresa spoke at our All Staff Training Day and provided us with an interactive and informative session. She is a good value!

Southern CA Credit Union Assoc (SCCUA)

Teresa Allen has the energy and enthusiasm and years of experience and really knows how to speak to her audience and get them involved and...

Shreveport-Bossier Convention & Tourist Bureau

The National Association of Senior Move Managers (NASMM) contracted with Teresa to speak at our national conference in New Orleans. Teresa was a huge hit...

National Association of Senior Move Managers (NASMM)

Thank you for presenting " Expectations: Meeting 'Em and Beating 'Em " for our Mortgage Lending group. The participants loved the interactive format and we...

Louisiana Mortgage Lenders Association (LMLA)

It was my pleasure to bring in Teresa as the keynote speaker for our annual Customer Service seminar. Not only is she a subject matter...

SatisQuest / VHA Georgia

The 'Member Confllict: Opportunity Knocks!' webinar was very interactive and informative. Not your everyday webinar! It was completely customized with credit union scenarios and contained...

Barksdale Federal Credit Union

The personal attention Teresa gives is remarkable. She makes sure the training is aligned with our culture, mission and objectives. Teresa has extensive knowledge of...

Sci-Port Discovery Center

Our annual convention attendees enjoyed your high-energy presentation and the excellent resources you left for them to utilize back in their offices. Your fun sense...

Louisiana Society of Association Executives (LSAE)

Thank you for the refreshing and energetic presentation you gave to our recruiters. One of the comments we received was, "This was the best workshop...

LifeShare Blood Centers

Thank you for the exceptional sales training provided to our staff. We are already seeing dramatic changes in not only the results, but the confidence...

First National Bank FL

It is with great pleasure that I recommend Teresa Allen who facilitated our annual 'In Service Day'. She reinforced the importance of excellent service and...

Members First Credit Union

You had our most difficult group of employees in terms of training. Due to state requirements, they are required to have a great deal of...

Metropolitan Circles Home Healthcare

You gave our staff much needed reinforcement in customer service. in light of all the paperwork involved with the multitudes of new federal regulations. Thanks...

Bank of Winnfield

Thank you for doing a great job for us when you presented the Credit Union Telephone Skills webinar. I know you were a great help...

Illinois Credit Union League

Ever since I saw you at our league marketing conference, any time our Sr. Mgt. team would even think of having a motivational speaker, I...

DuPont SRW Employees CU

Your presentations on customer service and communications at our corporate meeting exemplified the excellence that we want to foster in our team. It was a...

Snell's Orthotics/Prosthetics

Teresa's presentation style was very personable and interactive. Our meetings start at 8:00a.m. and last all day She kept everyone's attention throughout the day with...

Rocky Mountain Law Enforcement Credit Union

Once you meet Teresa, you will never forget her. She is vivacious, optomistic, and delivers her message in a way hat you leave her class...

Carter Federal Credit Union

Our group was very excited about your program. Your survey score was 9.68 out of 10 and the comments ranged from "Gave me something to...

Silver State Schools Credit Union

Once you meet Teresa, you will never forget her. She is vivacious, optimistic, and delivers her message in a way hat you leave her class...

Carter Federal Credit Union

Your session on service and cross-selling really helped us look at how we can continue to improve and focus on developing our relationships with our...

Credit Union of Colorado

Both your presentations were received with great interest from the participants as both are vital to the success of credit unions. On a scale of...

South Carolina Credit Union League

Teresa Allen is a nationally recognized trainer and speaker who reached many people to improve their skills and performance. Her knowledge and experience on customer...

LSU IWT Grant Coordinator

Teresa is a vibrant and effective trainer. We had great feedback from our client and will use her services again when the need arises.

TRTS IWT Grant Coordinator

Wow! What an inspiration your talk was. Your 'Common Sense Service' presentation made quite an impact. I didn't know if I should laugh or cry....

National Association of Insurance Women (NAIW)

I felt it really opened your eyes to what customers take from your actions, words, and tone of voice. Chose your words wisely!!! I really...

State Farm Insurance

Thank you for the great presentation to our members. The success of our exposition was due in large part to your contribution as one of...

Associated Grocers

We are a retail company that contracted with Teresa in the summer of 2010 to put together a seminar on training the trainer. We were...

Calendar Club

Not only was your "Hanging On By Your Fingernails" program timely, lively, and entertaining, but I personally believe that each of us in the audience...

Celebration of Women Week

Thank you for making our President's Caucus and Leadership Conference and Annual Meeting such a wonderful success. The presentation to our Chapter Presidents was outstanding...

Executive Women International (EWI)

Teresa was the speaker for our church's first ever Women's Night Out event. Her Hanging On By Our Fingernails title must have been a big...

United Methodist Women's Event

Thank you for an excellent presentation! It tied in beautifully with what we tell our dealers about serving our customers, especially our female customers. I...

American Honda

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