Tagged News
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Why NOT Do What the Customer Asks
January 13, 2012 3:56 PM
The customer is not always right and you should NOT always do what they ask. Hopefully you know your products and services better than your customers. For this reason, you must remain the expert when it comes to recommending how and when these products and services should be used.... more » -
What I Learned Car Shopping
December 12, 2011 7:19 PM
I recently helped my daughter shop for a car. Next to having teeth pulled, I would rate this as one of my favorite activities. To my pleasant surprise, we encountered many very professional salespeople. Kudos to an industry that is obviously stepping up their game. While many of the... more »