Building a 2020 Service Strategy

What strategies are leading service organizations using to prepare for the decade ahead?  Customer service expert Teresa Allen will share 5 specific strategies with your team to insure service success and solidify customer relationships in 2020 and beyond!  Learn how to:

• Engage your service team so they engage customers
• Customize service for varied personalities and generations
• Make it right when things go wrong - can you say VIRAL?!
• Emulate leading service organizations
• Calcuclate positive or negative spin that is the result of every customer close encounter!