We will explore the following customer types, what they want from the service provider, and how we should modify our service to match their needs.
Modifying Your Sales and Customer Service Approach for Varied Personalities
We will explore the following customer types, what they want from the service provider, and how we should modify our service to match their needs. A very simple way to distance yourself from competitors is to do what you promised. Whether you are talking about shareholder returns or returned phone calls, doing what is promised is a simple yet rare customer service strength in today's business world. The old axiom 'under promise and OVER deliver' can be YOUR SUCCESS STRATEGY.
Spherion Staffing commissioned a study by Harris Interactive on the Emerging Workforce.
The study identified key strategies to help organizations become socially engaged and ultimately, positively impact business performance. |
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