Programs
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Teresa's most requested customer service keynote:
Profiting from Common Sense Customer Service! 
DOES YOUR GROUP NEED A COMMON SENSE SERVICE WAKE-UP CALL? Internationally recognized customer service speaker, Teresa Allen will take you on a wild ride through true close encounters on the front lines of business. Each has a strong and specific message for the service we offer to customers on a daily basis. Participants will leave with a new understanding of how each and every customer encounter hits the bottom line. allen_common_sense_service.pdf
Teresa will interview your key contacts and will incorporate their own stories to make your stars shine in this intriguing and entertaining presentation! Her Common Sense Service: Close Encounters on the Front Lines book is the perfect companion to keep the message alive in your organization. Up to 100 books are included with your program - ask Teresa for details. Teresa will be happy to stay for a book signing, creating a special memory for program attendees. This program can be presented in a keynote format or in an expanded session with interactive exercises tailored to your industry/group. Call Teresa today at 850-460-7105 to discuss how she can work with you to craft the perfect message for your upcoming meeting! Be sure to check out our Testimonials section to see comments from thrilled meeting planners. Teresa has ranked in the Top 5 of the world's leading customer service experts on GlobalGurus.org for three consecutive years with two years at #1! *** When you select Teresa for your customer service keynote or training, you are selecting a nationally recognized customer service expert. Teresa's customer service blog is syndicated by Customer Think, B2B, and SmallBizClub sponsored by Office Depot. Be sure to click on the Blog link to read posts and share with your staff! |
Common Sense Service:
Close Encounters on the Front Lines Up to 100 books are included in your program fee! Ask about custom inserts that can include a message from your CEO, a mission statement, and/or sponsor inserts! |
Please click on the links below to see complete descriptions of more great programs.
Common Sense Customer Service Keynote
- Profiting from Common Sense Service
- You Can't Digitize ME! The Digital Customer Service Tipping Point
- Building a 2020 Customer Service Strategy & Vision!