Shop

COMMON SENSE SERVICE:
Close Encounters on the Front Lines
Business success happens one customer at a time, one transaction at a time.  Teresa Allen takes you through a series of true-life close encounters on the front lines of business.  Each carries a significant message on how to build lasting relationships through common sense service.

Common Sense Service includes lessons on:
  • Handling Varied Personalities
  • Managing Customer Conflict
  • Going the Extra Mile
  • The Service Link to Sales
  • Responding to Customer Complaints
  • Projecting a Positive Attitude

After reading this book, your employees will learn service lessons every time they are the customer.  An easy to read format and interesting stories make this the perfect selection for your entire staff!  
2012 Success Strategies - 64 Pages, Soft Cover

*Ask Teresa how you can receive 100 books or 150 audio CDs FREE with your program!*
Common Sense Service Book
Audio Book Download
$5.00
Common Sense Service Book
Audio CD
$15.00
Common Sense Service Book
(Set of 10) Audio CD
$95.00
Common Sense Service Book
(Set of 100) Audio CD
$750.00
Common Sense Service Book
Paperback
$15.00
Common Sense Service
Set of 10 autographed books
$95.00
Common Sense Service
Set of 100 books with custom insert bound inside front cover
$975.00