Call Teresa Today: 850-460-7105
  Teresa Allen​Customer Service Speaker
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  • Customer Service Programs
  • Customer Service Videos
  • Bio
  • Kudos
    • Testimonials
    • Client List
  • Customer Service Blog
  • Contact
    • Request Info
    • Meeting Planners
Please VOTE for Teresa on GlobalGurus.org 

Thank you for attending The Next Big Thing Profiting from Common Sense Service Keynote!
I hope the information on this page will help you to build your customer service and sales and your bottom line.  Below are links to recent articles and studies.   If you scroll down further you will find a downloadable copy of the handout today which includes the Spin Calculator.  Please note that these may be used only by organizations attending today.  Share this with your team and let them calculate their impact on your business!

I encourage you to follow me on Twitter for timely updates on the world of customer service! 
If you are on Facebook, please connect!  If you learned from our time together, please connect with me on LinkedIn and post a recommendation.
I greatly appreciate your referrals and recommendations!

If your team is in need of a customer service wake-up call, let me know.  Mention TNBT for a 20% discount!
   ---Teresa


Customer Service Studies & Articles of Interest:
   
    
Teresa's article re 5 Customer Service Truths    

  Post COVID Customer Service
    5 Service Trends to Expect
     2022 Service Predictions
     Post Pandemic Service Trends
     
     Redefining Customer Experience: Connecting in the Time of Covid
     5 Small Business Owners on How COVID-19 Has Changed Customer Service
    Forbes article: Customer Service in the Time of Covid
 

Customer Service General
​
      Understanding 3 Customer Service Metrics  NPS, CSAT, CES
      50 Retail Innovation Stats that Prove the Power of Customer Experience
      37 Customer Experience Stats You Need to Know
      How Better Customer Service Delivers Financial ROI

     Employee Engagement 
      How Employee Engagement Drives Customer Satisfaction
 

Call Teresa Today!  850-460-7105
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