USPTO Meeting June 2018
Thank you for attending my program at your OHR Meeting.
I hope today's program helps to build your success. I have included some article links below that will augment the learning at your conference:
Institute for Employment Studies Report This is the study referenced in today's program
What Qualities Must a Dept of HR have? Santa Clara University report
Eight Steps to Great Customer Experience for Government Agencies Oracle Report
5 Customer Service Must-Dos for 2018
B2B: Customer Service as a Competitive Advantage
5 Ways your B2B Customer Experience Strategy will Impact Business Outcomes in 2018
Microsoft Global State of Customer Service Report pdf
I hope today's program helps to build your success. I have included some article links below that will augment the learning at your conference:
Institute for Employment Studies Report This is the study referenced in today's program
What Qualities Must a Dept of HR have? Santa Clara University report
Eight Steps to Great Customer Experience for Government Agencies Oracle Report
5 Customer Service Must-Dos for 2018
B2B: Customer Service as a Competitive Advantage
5 Ways your B2B Customer Experience Strategy will Impact Business Outcomes in 2018
Microsoft Global State of Customer Service Report pdf